ClinicFlow — Healthcare Practice Management Platform
A HIPAA-compliant full-stack platform for private clinics to manage patient appointments, digital records, billing, and doctor dashboards — eliminating paper-based administration entirely.
Client
ClinicFlow Health (NDA)
Role
Full Stack
Timeline
12 weeks
Team
2 dev, 1 design
Overview
A private healthcare group managing three clinics was operating entirely on paper-based patient records, phone-call appointment booking, and manual billing reconciliation. They needed a modern, secure digital platform that could centralize operations while meeting HIPAA compliance requirements for patient data handling.
Process
Conducted stakeholder interviews with clinic administrators, doctors, and reception staff. Designed role-specific dashboards for each user type. Built a secure Next.js + Node.js platform with PostgreSQL and Prisma ORM. Implemented end-to-end encryption for all patient records and audit logging for every data access event.
Key Features
Challenges & Solutions
Implemented end-to-end encryption for all PHI fields, enforced strict role-based access, enabled comprehensive audit logging, and deployed on HIPAA-eligible AWS infrastructure with BAA.
Designed role-specific dashboards with minimal learning curve, conducted on-site training sessions, and built a migration tool to transfer existing paper records during onboarding.
Built a conflict-aware scheduling engine accounting for doctor availability, appointment types, and buffer times — eliminating double-booking entirely.
Deployed with Docker on AWS with auto-scaling, database replication, automated daily backups, and 24-hour monitoring — achieving 99.95% uptime across all three clinics.
Results
Paper-Based Admin
all digital
Appointment No-Shows
SMS reminders
Billing Cycle
automated invoicing
Patient Record Access
any authorized device
Platform Uptime
AWS deployment
Staff Onboarding Time
role-specific UX
Goals
- •Eliminate paper-based records and manual appointment management
- •Achieve full HIPAA compliance for patient data handling
- •Reduce appointment no-shows through automated reminders
- •Centralize operations across multiple clinic locations
Tech Stack
- •Next.js
- •Node.js
- •PostgreSQL
- •Prisma
- •Tailwind CSS
- •Docker
- •AWS
Target Users
- •General practitioners and specialists
- •Clinic administrators and reception staff
- •Billing and finance departments
- •Patients booking and managing appointments
Key Learnings
- •Healthcare digitization requires change management as much as technical execution — user adoption is the real challenge
- •HIPAA compliance must be designed in from day one, not retrofitted
- •Role-specific dashboards dramatically reduce training time and improve daily workflow adoption
- •Automated reminders have an outsized ROI — reducing no-shows is immediately measurable
Future Plans
- •Add telemedicine video consultation module
- •Integrate with lab result and diagnostic imaging systems
- •Build patient-facing mobile app for appointment self-management
- •Add AI-assisted prescription and diagnosis note suggestions for doctors